PERSONALISED AFTER SALES SERVICES
Anteo provides reliable and comprehensive sales and after sales support services.
Anteo’s authorised retailers offer the best sales and after sales services tailored to customers‘ needs, to reduce downtime to a minimum in the event of a machine breakdown. Thanks to the professionalism of its dealers, its Service Centres and its extensive knowledge of the product, it is able to offer the best personalised services based on its clients specific needs.
Personalised Services include among others:
- Extended warranty, beyond the minimum required by law: 24, 36, 48 or 60 months.
- “Anteo Care”: includes scheduled maintenance and safety controls for Anteo tail lifts.
- “Anteo no problem”: full service/no risk = comprehensive support services at a fixed cost, designed to avoid variable management costs.
ORIGINAL ANTEO SPARE PARTS, ALWAYS
If you invest in a quality tail lift, make sure you choose only original spare parts.
Excellent customer support requires knowledge of the product to promptly identify the issue and efficient spare parts.
Our authorised Service Centres have all fast moving spare parts available in stock; thanks to the efficiency of our Logistics Centre, all other parts can be delivered within 24 hours anywhere in the world.
Why choose Anteo original spare parts:
- Their quality is guaranteed by the manufacturer
- The tail lift maintains the safety criteria it was designed to have
- They come with a 12-month guarantee
- Increased durability and safety ensured by the compatibility of each component
- High performance
- Reduced installation time
- Availability at short notice all over the world
- More convenient over the long run
TRAINING FOR SERVICE PARTNERS
We resolve 92% of issues within 8 hours from receiving the call.
This was the result of the Anteo customer satisfaction survey.
Thanks to hundreds of Anteo authorised Service Centres located all over the world and to the efficiency of our technical intervention policies, we are able to provide our clients with immediate, qualified support services.
The training courses for our partners take into account local needs, technicians are regularly trained and we understand our clients’ needs. This is why Anteo is able to offer the support of authorised Service Centres that operate quickly and efficiently.